PRIVACY POLICY
Longleaf Soft Wash LLC
Effective Date: October 11, 2026
Last Updated: October 11, 2026
1. Introduction
Longleaf Soft Wash LLC (“Company,” “we,” “our,” or “us”), represented by Cameron Sullivan, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, https://freelancefencing.com, contact us, request an estimate, or use our services.
By using our website or interacting with us, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information: Your name, email address, phone number, mailing address, and other information you voluntarily provide.
Service Information: Details about your property, requested services, project requirements, estimates, appointments, and service history.
Communications: Information contained in emails, telephone calls, text messages, contact forms, customer inquiries, and customer service interactions.
SMS Consent Information: Your mobile number, consent status, date and method of opt-in, messaging preferences, and opt-out records.
Technical Information: IP address, browser type, device information, pages visited, and general website usage data collected through cookies or similar technologies.
We collect information directly from you, automatically through website technologies, and through service providers acting on our behalf.
3. How We Use Information
We may use the information we collect to:
Respond to inquiries and provide requested estimates.
Deliver, manage, and improve our products and services.
Schedule appointments and communicate about service requests.
Send service-related notifications, confirmations, reminders, and updates.
Send promotional messages only where we have obtained the required consent.
Provide customer support and respond to feedback.
Maintain records of customer communications and messaging consent.
Operate, maintain, and improve our website and business systems.
Protect against fraud, misuse, unauthorized access, and other security threats.
Comply with applicable laws, regulations, and legal obligations.
We use personal information only for legitimate business purposes consistent with this Privacy Policy and applicable law.
4. SMS Messaging and Communications
When you voluntarily provide your mobile phone number and expressly consent to receive text messages from Longleaf Soft Wash LLC, we may send SMS messages consistent with the consent you provided.
Depending on your selections and the nature of your interaction with us, messages may include:
Responses to service inquiries and requests for estimates.
Appointment confirmations and reminders.
Service scheduling updates and notifications.
Customer support communications.
Promotional offers and marketing messages, if you separately consent to receive them.
Consent to receive SMS messages is not a condition of purchasing any goods or services or submitting a general inquiry. Where applicable, marketing and non-marketing SMS consent will be requested separately. Consent checkboxes will not be preselected.
Message frequency: Message frequency may vary depending on your interactions with us and the messaging program you choose.
Message and data rates: Message and data rates may apply depending on your mobile carrier and service plan.
Opt-out: You may opt out of SMS messages at any time by replying STOP to a message from us. After opting out, you will receive no further messages of the applicable type unless you provide new consent or another legally permitted communication basis applies.
Help: Reply HELP for assistance or contact us using the information in the Contact Information section below.
Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may be affected by your carrier, network availability, or other factors outside our control.
Withdrawing SMS consent does not prevent us from communicating with you through other channels where permitted by law.
5. Data Sharing Policy
We do not sell your personal information or share it with third parties for their independent marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
We do not sell, rent, or transfer mobile phone numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for their own marketing or promotional purposes.
SMS consent and opt-in data are never shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except with aggregators and providers of text messaging services as necessary to deliver messaging services, or as otherwise permitted or required by law.
We may disclose other personal information to the following limited categories of recipients when necessary:
Service Providers: Vendors providing website hosting, customer relationship management, communications, scheduling, payment processing, analytics, technical support, and related business services.
Messaging Providers: Authorized telecommunications providers, messaging platforms, and aggregators that facilitate delivery of SMS messages.
Legal and Regulatory Authorities: Government agencies, courts, regulators, or other parties when disclosure is required by law or reasonably necessary to protect our legal rights.
Business Transfers: A successor entity in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy obligations.
Service providers are permitted to use information only as necessary to perform their contracted services, subject to applicable agreements and legal requirements. They are not authorized to use SMS consent information for their own marketing purposes.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
Ensure website functionality.
Understand how visitors use our website.
Improve website performance and user experience.
Measure the effectiveness of website content and advertising, where applicable.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
7. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These safeguards may include access controls, account permissions, secure systems, and the use of reputable service providers.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, document consent and opt-out requests, resolve disputes, and satisfy applicable legal obligations. Retention periods may vary depending on the type of information and the circumstances of its collection.
8. Third-Party Services and GoHighLevel
We may use third-party software and service providers to operate our business, manage customer relationships, communicate with customers, and deliver our services.
These services may include:
GoHighLevel: A customer relationship management and business automation platform that may process contact details, customer inquiries, appointment information, communication records, and messaging consent on our behalf.
Telecommunications and SMS Providers: Services that facilitate the transmission and delivery of text messages.
Website Hosting and Analytics Providers: Services that support website operation, performance monitoring, and usage analysis.
Other Business Service Providers: Tools used for scheduling, customer support, payment processing, and related business functions, where applicable.
GoHighLevel acts as a service provider or data processor when processing customer information on our behalf, subject to the applicable service arrangements. These providers may process information as necessary to deliver their services, maintain security, and meet their legal obligations.
Third-party services operate under their own terms and privacy policies where applicable. We encourage you to review those policies when interacting directly with third-party websites or services.
The use of these providers does not authorize them to use our SMS opt-in data or consent records for their own marketing or promotional purposes.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal retention requirements.
Withdraw consent where processing is based on consent.
Opt out of marketing emails or SMS messages.
Request information about how your personal information is collected and used.
Exercise applicable rights regarding certain targeted advertising, sale, or sharing of personal information.
To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before fulfilling certain requests.
We will respond to eligible requests in accordance with applicable law. Some information may need to be retained to comply with legal obligations, maintain required records, or resolve disputes.
10. Children's Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. Your interactions with those websites are governed by their own terms and privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, service providers, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date above. The revised policy will become effective when published on our website unless otherwise stated.
13. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with SMS communications, please contact us:
Longleaf Soft Wash LLC
Representative: Cameron Sullivan
Website: https://freelancefencing.com
Email: [email protected]
Phone: (352) 282-9281
Address: 53 Elk Grove Ln, St. Johns, FL 32259
By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy.